What Does CRM Stand For?
My Very Brief CRM Definition
If you've managed to escape the term CRM, WHERE have your been? Now let me spoil the sense of mystery that surrounds the subject and tell you.
CRM stands for...
Customer Relationship Management
Customer = The one who buys from you and pays your wages
Relationship = People, companies or organizations that work together
Management = The gluing together of all of the above!